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PERSONAL DATA PROTECTION NOTICE

PROPHARM (M) SDN. BHD.

Effective date：01 01 23
Last reviewed：07 09 23

INTRODUCTION

PROPHARM (M) SDN. BHD. (hereinafter referred to as “We”, “Us”, “Our”) respects and are committed to protecting your personal information and your privacy. This notice clarifies how we process your data from the point we collect, use, share, dispose of and the security measure that we established to ensure your personal data is well protected. 

COLLECTION OF PERSONAL DATA

We collect your personal data, which may include your name, national registration identification number, passport number, email address, contact number, correspondence address, company, job position.

SOURCE OF PERSONAL DATA COLLECTION

We gather your personal data from Contact Us form available at our website (www.propharm.com.my)

REASON FOR PERSONAL DATA COLLECTION

We collect your personal data to:

  1. provide customer support services such as assisting with inquiries, resolving issues, and providing guidance

  2. verify the authenticity of the sender

  3. process your request to purchase our products

  4. deliver our products to your desired address and location
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PROCESSING OF PERSONAL DATA

We primarily process your personal data within Malaysia. Your personal data will not be transferred to any place outside Malaysia unless it is necessary to fulfill the purpose of your interaction with our website, including responding to user inquiries, resolving issues, or for specific purposes related to our international partners.​

DISCLOSURE OF PERSONAL DATA

In order to provide you with the best possible service, we may disclose your personal data to our appointed third-party service providers who assist us with tasks such as courier company in order to deliver your requested samples or purchased products.

SECURITY MEASURE

We take these measures to protect your personal data:

  1. by ensuring your personal data is kept as required by Act 709

  2. by ensuring our staff not to misuse your personal data

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PERSONAL DATA RETENTION PERIOD

We will retain your personal data for seven (7) years / as long as you become our customer.

YOUR RIGHTS

You have the rights to:

  1. correct / update your personal data which we process and keep with us

  2. withdraw your consent for us to process your personal data

CONTACT US

You can contact us or submit your inquiry in regards to the processing of your personal data at:
 

PROPHARM (M) SDN BHD
8, JALAN UDANG HARIMAU 2,
MEDAN NIAGA KEPONG,
51200 KUALA LUMPUR,
MALAYSIA.
+60 3 - 6243 6389
hello@propharm.com.my

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